Impact of Technological Advancement on Employee Performance
In modern world high-technology changes and technological
advancement will continue to accelerate the future. Technological advancement
change the organizational policies and strategies (Hampel and Martinsons,
2009).In any organization, most of challenges are generated by competition,
advancing technology, enhancing employee efficiency and rapid growth, new
leadership and management (Madsen et al., 2005).Most of the researches have
shown that employee attitude and behaviors need to be develop for successful
organizational performance (Bernerth, 2004).
Technological advancement
improving the employee’s performance, facilitating job-tasks, improving
communication, increasing efficiencies, and higher-levels of effectiveness in
work management. The introduction of advance technology has changed the way of
performing job. Technological advancement improves the employee performance as
well as less the employee working effort and task completion time.
Technology increases
human performance when human or employees use technology for the benefits of
the organization and use with ethical values. Individual person cannot adopt
technology easily but group of people can adopt technology easily.
Employee work load reduce
through technological advancement. Number of employees to perform in one task
is also reduced. Companies require not much more employees to perform one job.
Human effort is also reduced through technological advancement. Single employee
can perform its job without any hurdle.
Human Resource Management
use the advance technologies equipment to check and evaluate the employees
output or performance.
Technologies can only
lead to increased productivity or improve performance when combined with other
resources effectively by human resources and use technology productively and
ethically (Dauda & Akingbade, 2011).
Technological advancement
makes employees more effective and firm more efficient (Lawless and Anderson,
1996). Technological advancement can improve firm performance as well (Li and
Deng, 1999).
Technological advancement
has enormous influence on employee performance (Nohria and Gulati, 1996).
Technological advancement is important factor for influencing the improvement
of performance (Hitt et al., 1997). Most of studies have repeatedly shown a
positive relationship between a firm’s technological advancement and
performance, and concluded that technological advancement is important for
employee performance (Foster, 1986).
Reference
Bernerth, J. (2004).
Expanding our understanding of the change message. Human Resource Development
Review, 3(1), 36-52.
Dauda, D. Y., &
Akingbade, W. A. (2011). Technological change and employee performance in
selected manufacturing industry in lagos state of nigeria. Australian Journal
of Business and Management Research, 12.
Hampel, P.S. and
Martinsons, M.G. (2009). Developing international organizational change theory
using cases from China. Human Relations, 62( 4), 459-99.
Madsen, S.R., Miller, D.
and John, C.R. (2005). Readiness for organizational change: do organizational
commitment and social relationships in the workplace make a difference. Human
Resource Development Quarterly, 1(2), 213-33.
Lawless, M.W. and
Anderson, P.C. (1996), “Generational technological change: effects of
innovation and local rivalry on performance”, Academy of Management Journal,
Vol. 39, pp. 1185-217.
Li, Y. and Deng, S.L.
(1999), “A methodology for competitive advantage analysis and strategy
formulation: an example in a transitional economy”, European Journal of
Operational Research, Vol. 118, pp. 259-70
Nohria, N. and Gulati, R.
(1996), “Is slack good or bad for innovation?” Academy of Management Journal,
Vol. 39, pp. 245-64.
Hitt, M.A., Hoskisson,
R.E. and Kim, H. (1997), “International diversification effects on innovation
and firm performance in product diversified firms”, Academy of Management
Journal, Vol. 40, pp. 767-98
Foster, R.N. (1986),
Innovation: The Attacker’s Advantage, Summit Books, New York, NY.
Very interesting topic. I think majority of the company that operates in major cities in Sri Lanka are leaning more towards embracing IT but still there are people who are not able make the maximum use of all the bells and whistles that IT brings in.
ReplyDeleteWithout proper training it may also have adverse impact on the performance where as the employee might be confused on how to used the system and so on. This might be visible in Government Sector if there is a request that is out of the normal protocol they are struggling to handle the exceptional scenarios. Typing vs writing is a very good example in that case.
But these factors should not stop the company or any institution not to embrace it. And HR should make necessary actions so that they can get the maximum advantage from their respective staff with the involvement of IT.
Indeed the technology has given the companies an extra leap to be more efficient in the market. The technology will give you the competitive advantage over rivals. As you correctly said, these technologies have reduced the burden of process, data storing, saving time, accurate data, etc.
ReplyDeleteMost importantly organisations need to encourage the customers to move in to ICT to see the realistic benefits. Specially in the service sectors.
Impact of Technology in performance is an interesting topic to discuss, in current context of world technology is everything, and connecting technology to the job that is performed is time saving, increase of productivity and efficiency. It helps to perform employee’s job easily and finish on time. When talking about old days all most all the functions were done manually, which was time consuming and error rate were high, with the implementation of technology all the functions has become more ease, time saving, error free, easy access ect. For example those days when HR wanted to find out a document of an employee they must take the personal file and go through the documents one by one, but now it’s just one click away. HR feeds all the data and documents in the system and at any given time it can be accessed easily.
ReplyDeleteAs you have mentioned technology made man’s life ease and helps to perform his or her job very well, therefore there is a major impact of technology on job performance of employees.