Effect of Job Stress on Employee Performance

Stress is an increasing problem in organizations. Job stress is arisen since individual’s personal inability to meet the job demand by   utilizing available resources (French, 1975). Job stress is derived when situation of the Job environment is making threat to an individual. Some companies may demand achieving a certain level of work, while their employees may be unable to cope with the given tasks. It is said that the demand exceeds the capacity of an individual which simultaneously fails to satisfy the top management. The  job stress has been known universally as a social problem (Mizuno et al., 2006) which has a combination of factors that disrupts the workers physically and psychologically (Lu, 1997), and affects their health care as a whole (Conway et al., 2008). 
Job stress has significant effects over the employee job performance as well as the organization performance.
Researchers confirmed that there is negative correlation is taken place between job stress and the employee performance.
Job stress could be arisen from environmental, organizational and individual factors. Each employees are exposed to stress both at work place and personal life. Both stresses ultimately affect to the work performance of the employees. (Feddock et al., 2007).
Health Safety Executive Uk distinguishes between stress and pressure. Pressure is something positive to bring out the skills of employees in order to perform their task. But stress is creating when pressure become too frequent without time to recover.
Sources of stress
·         Overload works or works are  outside the capability
·         Insufficient information about the role mainly power, authority and the duties.
·         Role conflict
·         Responsibility for people, well-being works, Job security, professional development
·         Participation. which extent someone can influence to the job role
·         Lack of feedback
·         Keeping up with quick technological changes
·         Being in an innovative role
·         Career growth.
·         Organizational structure and environment.
·         Recent episodic events such as personal life event or divorce or bereavement.       
Job Stress and Job Performance are negatively correlated, (Ivancevich & Donnelly, 1975) Therefore management support should require to reduce job stress while controlling the sources of stress which are mentioned above and increase the performance of the employees as well as performance of the organization.

Reference
Conway, P. M., Campanini, P., Sartori, S., Dotti, R., & Costa, G. (2008). Main and interactive effects of shift work, age and work stress on health in an Italian sample of health care workers. Applied Ergonomics, 39(5), 630-639.

Feddock, C. A., Hoellein, A. R., Wilson, J. F., Caudill, T. S., & Griffith, C. H. (2007). Do pressure and fatigue influence resident job performance? Medical Teacher, 29(5), 495-497.

French, J. R. P., Jr. (1975). A comparative look at stress and strain in policemen. New York: Elsevier.
IvancevichM.J. & Donnelly H. J. (1975). Relation of Organizational Structure to Job Satisfaction, Anxiety-Stress, and Performance. Administrative Science Quarterly, Vol. 20, No. 2 , pp. 272-280.

Lu, L. (1997). The process of work stress: A dialogue between theory and research. Chinese Journal of Mental Health, 10, 19-51. McVicar


Mizuno, M., Yamada, Y., Ishii, A., & Tanaka, S. (2006). A human resource management approach to motivation and job stress in paramedics. International Congress Series, 1294, 167-170.

Comments

  1. Princy JohnApril 17, 2019 at 7:50 AM

    True, as you said nowadays employees are undergoing stress at both in their personal and corporate life that has a negative effect to the performance of employees. However; there are two types of results caused by stress, the positive effect and the negative effect;

    As per the stress response curve by Nixon, P. (1979) Positive effect is, the performance levels increase when stress management is effective. Stressors such as pressure and demands can facilitate better stress response and higher levels of performance. For example, a short but adequate deadline given to an employee, which motivates and encourages him or her to work actively and efficiently on the project assigned and achieve it on time.

    The Negative effect is when stress is perceived as uncontrollable or unmanageable, the person begins to experience a gradual to drastic decrease in performance levels, causing a decline in productivity and enthusiasm to respond to the stress. For example, a very tight deadline is given to an office employee who has to take care of her four children at home and a sick mother at the hospital. This overwhelming mix of situations, if not managed carefully and totally, will result to a poor performance at work, bad relationships with other members of the family, ill health, and burnout.

    Even though there are two kinds of effects causes to performance by stress, most of the time it is always the negative relationship between stress and performance.

    Reference;

    The Stress Response Curve. https://explorable.com/how-does-stressaffec

    ReplyDelete
  2. Brito DanielApril 17, 2019 at 9:40 AM

    According to Dr. Susan (2008) Job stress will also lead to Diastolic blood pressure, Cholesterol concentration, heart rate, smoking, Depression mood, Escapist drinking, job dissatisfaction and reduces aspiration, which will eventually lead to Coronary heart disease & Mental ill health.


    Royal Free and University College Medical School (2008). Sources of Stress at Work. [image] Available at: https://oem.bmj.com/content/59/1/67 [Accessed 17 Apr. 2019].

    ReplyDelete
  3. J Kasun DilshanMay 4, 2019 at 9:59 AM

    "STRESS" is most common issue every organizations struggle to manage within their capacity. If HR department can identify above issues I think they have good chance to manage them.

    Can we add another source?
    I think lot of employees are frustrating about their superior's conduct. I believe that is another way that employees get stress.

    ReplyDelete
  4. Mohamed EjazMay 5, 2019 at 1:51 AM

    In current situation the workers challenging with the term of " STRESS" .
    I well understand with this topic. totally im agree on it.
    Job stress has become a common term in today’s parlance. In every organization, the main cause of low productivity appears to be stress at workplace.
    Employees need certain kind of motivation and job stress mitigating strategies to overcome the stress.
    Journal of Organisation & Human Behaviour [ Volume 6 Issue 3 July 2017 ]

    ReplyDelete

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